Terms & Conditions
Welcome to TheTravelMax. By accessing our website, searching or booking flights, or using our travel insurance and related services, you agree to these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue use of our website and services.
1. Our Services
TheTravelMax is an independent online travel platform that helps customers search, compare, and book domestic and international flights and access travel insurance services. We may act as an intermediary between travelers and airlines, insurance providers, payment processors, and other travel service providers.
All bookings and services are subject to the availability, policies, terms, and conditions of the respective airline, insurance provider, or third-party service provider.
2. Booking & Payments
You are responsible for providing accurate and complete passenger information when making a booking. Passenger names should match the government-issued identification documents used for travel.
Flight prices, insurance premiums, availability, and other charges may change until payment is successfully completed. A flight booking is considered confirmed only after payment has been received and the applicable airline or provider has issued the ticket or confirmation.
You are responsible for reviewing your booking details before completing payment.
3. Changes, Cancellations & Refunds
Changes, cancellations, and refunds for flight bookings are governed by the applicable airline’s fare rules and policies. Additional airline charges, fare differences, cancellation fees, or service fees may apply.
Travel insurance cancellations and refunds are subject to the terms and conditions of the applicable insurance provider. Some flight tickets and insurance products may be non-refundable.
4. Travel Insurance
Travel insurance products are subject to the specific policy terms, conditions, exclusions, limitations, and eligibility requirements of the applicable insurance provider.
TheTravelMax does not guarantee that a particular loss, event, or claim will be covered. Customers are responsible for reviewing their policy documents and understanding the coverage before purchasing or relying on insurance.
5. Travel Documents
Travelers are responsible for ensuring they have all required travel documents, including valid passports, visas, identification, permits, and any other documents required by airlines or government authorities.
Travel entry requirements may vary by destination and can change at any time. TheTravelMax is not responsible for denied boarding, denied entry, missed travel, or other issues resulting from incomplete, expired, or invalid documentation.
6. Limitation of Liability
TheTravelMax is not responsible for delays, cancellations, schedule changes, missed connections, weather conditions, government restrictions, airline decisions, insurance provider decisions, technical problems, or other events beyond our reasonable control.
To the maximum extent permitted by applicable law, TheTravelMax shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.
7. Website Use
You agree to use our website and services lawfully and responsibly. You must not:
- Provide false, misleading, or fraudulent information
- Attempt unauthorized access to our website or systems
- Interfere with the operation or security of our website
- Use our services for fraudulent or unlawful activities
- Copy, reproduce, or misuse website content without permission
We reserve the right to suspend or terminate access to our website or services where we reasonably believe these Terms have been violated.
8. Third-Party Services
Our website may provide access to or information about services offered by third parties, including airlines, insurance providers, payment processors, and other travel partners.
Third-party services are governed by their own terms and policies. TheTravelMax is not responsible for the availability, performance, policies, or actions of third-party providers.
9. Changes to These Terms
We may update or modify these Terms & Conditions from time to time to reflect changes to our services, business practices, or applicable requirements.
Any updated Terms will become effective when posted on this website. Continued use of our website or services after the changes are posted constitutes acceptance of the updated Terms.
10. Contact Us
If you have any questions regarding these Terms & Conditions, flight bookings, or travel insurance services, please contact us:
TravelBookingUSA
Email: support@travelbookingusa.com
Phone: (800) 869-7505